Contact

We're a small team — your message reaches a real person.

General enquiries

For listing tickets, account questions, or anything else.

Typical response: within a few hours during business hours.

Order help

Issue with a specific order? Include your reference (starts with WC26-).

Within 48 hours of kickoff we monitor this address minute-by-minute.

Before you write

A lot of common questions are already answered on our FAQ and how-it-works pages — worth a quick look.

For sales-day support, we recommend opening your order page (the link emailed to you) — it has up-to-the-minute transfer status.